This Privacy Policy outlines how Prospergroups, a digital marketing agency based in Oman, collects, uses, and protects personal information obtained from clients and website visitors.
1. Information We Collect
We may collect the following personal information from clients and website visitors:
– Email addresses
– Phone numbers
– First names and last names
– Company names
2. Use of Personal Information
We use the personal information collected for the following purposes:
– Providing services to clients and including them in service contracts
– Internal record-keeping
– Sending notifications about updates or changes to our services
We do not share client information publicly or with any third-party entity.
3. Cookies and Tracking Technologies
We do not use cookies or similar tracking technologies on our website.
4. Data Security
Client information is stored on local servers that are encrypted, and access is restricted to authorized personnel only.
5. Data Retention
Personal information collected is retained for a period of one year, after which it is removed from our servers.
6. Third-Party Transfers
We do not transfer personal information to third parties or service providers.
7. Sensitive Personal Information
We may collect clients’ IBAN or bank details for refund purposes and VAT and tax details for inclusion in service contracts. However, we do not collect sensitive financial information like bank cards.
8. Access and Updates
Clients or website visitors may request access, updates, or deletion of their personal information by emailing us.
9. Data Breach Procedures
As we do not collect sensitive data, we do not have specific procedures for handling data breaches.
10. Privacy Policy Updates
We notify clients and website visitors about changes or updates to our privacy policy by updating our website and sending notifications to those who have shared their email addresses with us.
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.
For any questions or inquiries, please contact info@prospergroups.com.
